PC Technician – I

Posted 2 years ago

Please download and fill out the following application. Then attach it below.

SCI – IT Job Application

Basic Function and Scope of Responsibilities:

  • Maintain relationships with existing clients and forge relationships with new/prospective clients while applying the established “Code of Ethics”. Project a positive and professional image toward clients and the public at large.

Principal Responsibilities:

  • Project a positive and professional image toward clients and the public at large.
  • Complete In-house PC based diagnosis, repair recommendations, and repairs as directed.
  • Complete Help Desk / Technical Support tasks, in-person and on phone, as needed.
  • Complete repair, support, and project related documentation. (Paper / Digital)
  • Prep Domain based Network Installation with Network Engineering staff.
  • Maintain required Technical Certifications as needed.
  • Assist with In-house user Technical Support.
  • Complete one (1) monthly online or workshop based technical training session.
  • Perform other job-related duties as assigned

Required Skills and Experience:

  • CompTIA A+
  • Be a self-starter, work independently and follow instructions.
  • Experience in proper technical communication with customer / system user.
  • Experience in proper research of technical issues and their resolutions.
  • Experience in the use of Multiple Operating Systems. – Windows, Linux, Mac
  • Experience in PC / Server Hardware evaluation, configuration, troubleshooting, and testing.

Preferred Skills & Technical Certifications:

  • Knowledge of modern office procedures and methods including telephone communications
  • CompTIA Network+, Microsoft MCP
  • Use of Common Office systems and Equipment
  • Experience in Help-Desk tools and proper documentation.

Job Type:

  • Full-time and Part-time

Physical surroundings:

  • PBX Phone, Computer Network, Copier, Fax, Various Software Packages, Various Test Equipment

Physical Effort:

  • Lifting up to 70lbs to assist in product delivery.

Extensive Hours:

  • Occasional Over-time “As-Needed”

 

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